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We have compiled a list of our FAQs (Frequently Asked Questions) for your convenience should you have any queries regarding setting up an account, depositing and withdrawing from our online casino, technical requirements and our bonuses. If you can't find what you are looking for, please contact us via live chat, email or phone.


Here you will find some of our most frequently asked questions, covering everything from getting started, depositing, bonuses, and pretty much anything else. If you can't find the answer to your question, head over to our contact us page, where you can access instant support.

Getting started could not be easier; our software is free, safe, and easy to download. You can deposit in three simple steps, and verification of your account takes minutes. Our support team can guide you through should the process if you encounter any problems.

Our cashier section gives you a comprehensive rundown on how to set up and manage your deposit and withdrawal activity. We cover everything from verifying your account to how to withdraw your winnings. Use our live chat support for instant answers if your question isn't covered below.

Getting started with Bitcoin could not be easier! We've compiled a list of FAQs over on our dedicated Bitcoin page. We talk you through how to set up a wallet and deposit. Using Bitcoin means no fees and complete control over security and privacy.

We have a host of bonuses for you at Buzzluck so that you can make the most of every day. From your welcome bonus to daily and weekend bonuses, we cover it all! If you can't find the answer below, contact us via live chat, email, or phone today.

Setting yourself up with Buzzluck is easy as 1,2,3. See our most commonly asked questions below. We have covered everything from system requirements to your internet connection. Contact our friendly support staff if your question isn't covered below.

What is Buzzluck Casino?

Buzzluck Casino is part of BeSoftware online casinos that utilize Real Time Gaming software, giving you the ultimate online casino experience with more than 200 authentic Casino games, which can be played for Fun or Real money.

Can I win real money?

Of course, you can win Real Cash that you can withdraw and spend on anything you like.

How do I know the games are fair?

All of our software is audited by Technical Systems Testing (TST) - a third party auditor to confirm that the games are fair and true. All hands are dealt by a certified random number generator, which is also audited independently.

Is the casino secure?

Yes, we use the very latest encryption and secure communication techniques to ensure the security of your casino account and your personal information and we will never share your personal details with anyone else. It is very important for you to choose a secure password when registering your casino account and to keep this information private.

What are the benefits of registering with Buzzluck Casino?

Buzzluck Casino has been operating online since 2004 and in that time have built up a reputation for fantastic games, excellent customer service, fast cashouts and reliable payment processing. This has been recognized with numerous awards from the online player community.

How old do I have to be to play at Buzzluck Casino?

We do not permit anyone under the age of 21 to play for real money.

Can I play for real money in my jurisdiction?

It is up to you to determine the legality of online gaming in your local jurisdiction, please ensure that you check our terms and conditions page though for a list of countries that we do not accept.

I can't find an answer to my question on this page?

Our dedicated UK based customer service team is here to assist you 24 hours a day, seven days a week by Live Chat, Email and Telephone. Please visit our contact page for our contact details.

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© Copyright Buzzluck 2024. All Rights Reserved.

Buzzluck is owned and operated by BeSoftware N.V. C-142955, of 9 Abraham de Veerstraat POBox 3421 Willemstad, Curaçao, and its wholly-owned subsidiary for payment processing, Adriatik Software As Limited Cheilonos, 2A THE RIVERSIDE FORUM, 2nd floor 1101, Nicosia, Cyprus.

Buzzluck operates under Master License No.365/JAZ Sub-License GLH-OCCHKTW0701122017, granted by the Government of Curaçao.